The Benefits of Document Management

According to Gartner, a typical Document Management system will pay for itself in two to three years. They make the following further points: They note that businesses that have implemented property Document Management systems have seen the following benefits:
  • Less document production costs
  • Avoidance of data duplication
  • Promotion of data reuse, leading to lower costs and time for document production, repurposing and distribution
  • Wider and easier access to documents to facilitate knowledge worker productivity
  • An increase in data integrity
  • Better-quality documents
  • Slower growth in head count due to higher productivity
  • Reduction in head count
- Document Management: Assessing Costs and Benefits by Debra Logon, Gartner Research

One of the main areas where we've realised benefits even beyond those mentioned by Gartner, is in the sharing of documents. This can lead to concurrency, where multiple people work on the same document at the same time. This allows you to slash your turnaround times; even if you're unable to speed the individual parts of your process, running them all at once provides massive benefit.